Basic steps on how to reset or restore it to help getting it working again.
To Reset the device go into Settings \ General \ Reset.
Then tap on Reset All Settings…
You will then get a warning twice asking if you’re sure you want to Reset. You won’t lose any of your data or media doing a Reset so go ahead and tap Reset All Settings, and your device will Restart.
After the Reset you will need to reconnect to any Wi-Fi connections when you want to use online apps.
Hopefully a simple Reset is all it will take to get things working correctly. However, there may come a time where you need to do a complete Restore.
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